Priority Maintenance
Anticipate. Inspect. Maintain.
Ekwipt Care is our preventive maintenance contract: scheduled visits, regular follow-up and priority response. The natural next step after a well-designed installation.
Request this service
Maintenance is where the relationship takes shape. Two visits a year, a familiar voice on the phone, and common spare parts available when something needs replacing. The vast majority of our clients renew their contract each year.
Your project,
stage by stage.
Each stage has a purpose and ends with a document you can read, comment on and keep.
- 01
Onboarding visit
Full inventory of installed systems, serial numbers, maintenance history.
- 02
Spring preparation
Cooling systems serviced, filters replaced, refrigerant pressures checked.
- 03
Autumn preparation
Heating systems serviced, hot-water production verified, frost protection set.
- 04
Remote monitoring
Where applicable: consumption tracking, anomaly alerts, set-point adjustments.
- 05
Priority intervention
Maintenance clients are taken first. We aim to be on site within 24 to 48 hours.
Tangible deliverables,
not promises.
- Annual maintenance calendar
- Two scheduled visits per year (residential standard)
- Written intervention report after every visit
- Year-round priority response
- Discounted call-out and labour rates
Main homes, second homes, jointly owned buildings and any property where a system failure has real consequences.
Answers before
signing.
What does an Ekwipt Care contract include?
At least two scheduled visits a year — spring for cooling, autumn for heating — a written report after every visit, year-round priority response, and discounted call-out and labour rates.
How fast do you respond when something fails?
Care clients are taken first, with a target of 24 to 48 hours on site. In season, for a primary system, it is usually faster.
Can you look after a property while we're away?
Yes. Where the equipment allows it, we monitor systems remotely, track consumption, detect anomalies and coordinate with your property manager or caretaker.
Do you maintain systems you didn't install?
Yes, after an onboarding visit to inventory what is there and confirm it can be maintained to our standard. Occasionally we decline; we explain why in writing.